Privacy policy

 

Privacy Policy

House of Ojasvi

Effective Date: March 17, 2026


Who We Are

House of Ojasvi is a ready-to-wear clothing brand based in India. We sell through our website, Instagram, and WhatsApp. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you shop or interact with us across any of these channels.

By placing an order or engaging with us, you agree to the practices described in this policy.


What Information We Collect

We only collect information that is necessary to process and deliver your order and to stay in touch with you. This includes:

  • Your name — so we know who we're sending your order to
  • Phone number — to coordinate delivery and send order updates
  • Email address — for order confirmations and communication
  • Delivery address — to ship your purchase to the right place

We do not collect unnecessary personal data. We do not store your payment card details on our systems.


How We Collect Your Information

Depending on how you shop with us, we may collect your information through:

  • Our website — when you place an order or fill out a contact form
  • Instagram — when you DM us or place an order through our page
  • WhatsApp — when you reach out to us directly to place or enquire about an order

How We Use Your Information

Your information is used solely to serve you better. Specifically, we use it to:

  • Process and fulfil your order
  • Arrange shipping and delivery
  • Send you order-related updates and confirmations
  • Respond to your queries or concerns
  • Occasionally share new collections or offers (you may opt out at any time)

We do not sell, rent, or trade your personal information with any third party for marketing purposes.


Third-Party Services

To run our business smoothly, we work with trusted third-party service providers. These may include:

  • Payment gateways — to securely process your transactions
  • Shipping and logistics partners — to deliver your orders
  • Analytics tools — to understand how our website is used and improve your experience

These partners only receive the minimum information required to perform their service and are not permitted to use your data for any other purpose.


How We Protect Your Information

We take the privacy of our customers seriously. Your personal details are stored securely and accessed only by authorised members of our team. While no system can guarantee absolute security, we take reasonable steps to protect your information from unauthorised access, misuse, or disclosure.


How Long We Keep Your Information

We retain your information only for as long as necessary — typically for the duration of your order and a reasonable period after, in case of any follow-up queries or issues. You may request deletion of your data at any time by contacting us.


Your Rights

As our customer, you have the right to:

  • Know what personal information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal data
  • Opt out of any promotional communication from us

To exercise any of these rights, simply reach out to us at the contact details below.


Children's Privacy

House of Ojasvi does not knowingly collect personal information from anyone under the age of 18. If you are a minor, please have a parent or guardian assist you with your purchase.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate or as required by law. Any updates will be posted on our website with a revised effective date. We encourage you to review this page periodically.


Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please get in touch:

Email: support@houseofojasvi.com Instagram: @houseofojasvi WhatsApp: Available via our Instagram page


Your trust means everything to us. At House of Ojasvi, we are committed to handling your personal information with care, honesty, and respect.