Terms of service

 

Terms & Conditions

House of Ojasvi

Effective Date: 25 March 2026


1. Introduction

Welcome to House of Ojasvi. By accessing our website, placing an order, or engaging with us through Instagram or WhatsApp, you agree to be bound by the terms and conditions outlined on this page. Please read them carefully before making a purchase.

If you do not agree with any part of these terms, we kindly ask that you refrain from using our services.


2. About Us

House of Ojasvi is a ready-to-wear women's clothing brand based in India, selling through our official website, Instagram, and WhatsApp. All orders are fulfilled and shipped from India.


3. Eligibility

By placing an order with House of Ojasvi, you confirm that:

  • You are at least 18 years of age, or are placing the order under the supervision of a parent or guardian
  • The personal information you provide is accurate and up to date
  • You are legally capable of entering into a binding agreement

4. Products

  • All products listed on our website and social media are subject to availability
  • We make every effort to display product colours and details as accurately as possible, however slight variations may occur due to screen settings and photography lighting
  • House of Ojasvi reserves the right to discontinue any product at any time without prior notice

5. Pricing

  • All prices listed are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise
  • Prices are subject to change without notice
  • The price charged at the time of placing your order is the final price for that transaction
  • Shipping charges, if any, will be displayed separately at checkout

6. Orders & Payments

  • All orders must be paid for in full at the time of purchase
  • We accept online payments via UPI, debit cards, credit cards, and other available digital payment methods
  • Once an order is placed and payment is confirmed, you will receive an order confirmation via email or WhatsApp
  • House of Ojasvi reserves the right to cancel any order in the event of a pricing error, stock unavailability, or suspected fraudulent activity. A full refund will be issued in such cases

7. Discount Codes & Promotions

  • Discount codes and promotional offers are valid only for the period specified
  • Only one discount code may be applied per order unless stated otherwise
  • Codes are non-transferable and cannot be exchanged for cash
  • House of Ojasvi reserves the right to withdraw or modify any offer at any time without prior notice
  • Misuse or unauthorised sharing of discount codes may result in cancellation of the associated order

8. Shipping & Delivery

  • We ship Pan India only
  • Estimated delivery timelines will be communicated at the time of order confirmation
  • While we make every effort to ensure timely delivery, House of Ojasvi is not responsible for delays caused by courier partners, weather conditions, or other circumstances beyond our control
  • Customers are responsible for providing accurate delivery addresses. House of Ojasvi will not be liable for orders lost or delayed due to incorrect address information

9. Returns & Refunds

All sales at House of Ojasvi are final. We do not accept returns or offer refunds except in cases where an item is received damaged, defective, or incorrect. Please refer to our Return & Refund Policy for full details.


10. Intellectual Property

All content on the House of Ojasvi website and social media pages — including but not limited to photographs, designs, logos, text, and graphics — is the exclusive property of House of Ojasvi. Reproduction, distribution, or use of any content without prior written permission is strictly prohibited.


11. Limitation of Liability

To the fullest extent permitted by law, House of Ojasvi shall not be held liable for:

  • Any indirect, incidental, or consequential loss arising from the use of our website or products
  • Technical errors, interruptions, or delays on our website
  • Loss or damage resulting from courier or logistics partners

Our total liability in any matter shall not exceed the amount paid by you for the order in question.


12. Privacy

Your use of our website and services is also governed by our Privacy Policy, which forms a part of these Terms & Conditions. Please review it to understand how we collect and use your personal information.


13. Amendments

House of Ojasvi reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon being posted on our website. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.


14. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in India.


15. Contact Us

For any questions, concerns, or clarifications regarding these Terms & Conditions, please reach out to us:

Email: support@houseofojasvi.com Instagram: @houseofojasvi WhatsApp: Available via our Instagram page


By shopping with House of Ojasvi, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Thank you for being a part of our journey.